Workshop on « Quality »
2015-09-23, Antibes, France
Lydie Solomon was asked to share her experience as an international concert pianist with a group of 12 managers of a worldwide leading home improvement retailer.
The theme of the workshop was « Quality ».
Lydie Solomon led the group for 2 and half hours on « Quality » issues:
– first as a concert pianist, demonstrating how she finds solutions to the very demanding expectations raised by the classical music industry,
– then by asking the participants to work in small groups and think about practical proposals to enhance « Quality » in the company, especially on the customer service side.
This workshop session was followed by a one hour concert: « From Chopin to Cuba ».
The workshop was led in English.
Extracts of the workshop and concert:
« Never give up! »: